MyHSS
MyHSS puts your health in your hands. Sign in to message your doctor, view your medical records, and more.
Tell us how we’re doing
Help us improve our website and the MyHSS app.
What would you like to do?
Message your doctor
Consult your medical team with the click of a button.
Sign in to message your doctor
View visit summaries
Read details and notes from your past appointments.
Sign in to view visit summaries
View test results
Access your latest lab, pathology, and radiology reports.
Sign in to view test results
Upload radiology images
Share your X-ray, MRI, CT scan, and ultrasound results with HSS.
View instructions on uploading your radiology images (from step 3).
Sign in to upload radiology images
Pay a bill online
Sign in to manage your bills and payments for HSS, physicians and radiology.
Or pay an HSS bill as a guest
Or pay a bill from East River Medical Associates
Sign in to pay a bill online
Download the MyHSS App
Manage your care, speak to your doctors, and access your health information now.
MyHSS is FREE and available for both iOS and Android devices.
Need technical help?
Call the MyHSS Help Desk for technical assistance with the patient portal. 844.269.4509 | Available 24/7
Please call your doctor if you have questions about your care.
Are there any questions we can help you with?
You may contact our MyHSS Help Desk at 844-269-4509 to request a new, secure password. You may also click the "Forgot password" link on the sign-in page to reset your password online.
Once logged into MyHSS, access the Security Settings section via the main menu to change your password.
For your security, your activation code expires after 60 days and is no longer valid after the first time you use it. You can still activate MyHSS without a code. Please click here to activate using a third-party verification system. If you still have problems, you can call our MyHSS Help Desk at 844-269-4509.
You can still activate MyHSS without a code. Please click here to activate using a third party verification system. Because we cannot verify your identity over the phone, activation codes cannot be provided via phone by HSS staff. This process is in place to protect your private information.
Yes, you can. This is called Proxy access and allows a parent or personal representative (for example, a legal guardian) of a patient to log into their personal MyHSS account, and then connect to information regarding their family member. Please discuss this with your provider during your next office visit for further information.